*If you have any questions regarding your rental property, home or golf cart please refer to your rental management company.

WHAT ARE YOUR HOURS OF OPERATION?

The Big Chill property opens at 7am daily, please refer to the event calendar for more details on seasonal morning events. Nectar Coffee & Mr. Freeze Ice Cream are open from 7am-9pm Mon-Thurs & 7am-10pm Fri & Sat.  Duos, Local Smoke, Mile Marker 15, Tackle Box and bars are open 11am-9pm Sun-Thurs & 11am-10pm Fri-Sat. If you have any questions regarding the hours of operation for The Shops next door, please contact the specific shop for their hours of operation.

DO WE NEED A RESERVATION?

No reservations are required! All restaurants and bars offer counter service with first come first serve seating.

CAN WE BRING our own FOOD & drinks?

We do not allow outside food or beverages.

do you accept cash payments?

All food and beverage outlets at The Big Chill are cashless.  Here’s why! Cash transactions can slow down the flow of service.  Cashless is safer for our team and greatly reduces the chances of crime.  We can also spend more time connecting instead of counting. It requires hours each day to deal with all aspects of cash management. This time can be focused on connecting with & better servicing our guests!  

WHERE IS THE BEST PLACE TO PARK My car/golf cart?

There is parking in the main parking lot on the West end of the property and another lot behind the Shops at The Hub. 

DO YOU DELIVER?

We do not deliver, but we offer online ordering from Duos, Local Smoke, Mile Marker 15, and Tacklebox for on-site pickup.

DO YOU SELL GIFT CERTIFICATES?

Yes, gift certificates can be purchased at any food and beverage outlet on-site or HERE online. Gift cards are valid at all food and beverage outlets (Nectar, Duos, Local Smoke, Mile Marker 15, Tacklebox, Mr. Freeze, and all bars)

WHAT GAME IS ON TONIGHT AND/OR ON THE JUMBOTRON?

Please refer to our full event calendar HERE for more details.

CAN WE BRING OUR DOG?

We LOVE pups! Please be sure to keep them leashed at all times.

WHERE IS THE CLOSEST BEACH ACCESS?

1 mile to the West is Deer Lake State Park access with restroom facilities and parking (fees to enter)

1 mile to the East is a public access with no parking

CAN WE HAVE A PARTY THERE?

Yes! Please visit HERE to plan ahead and book your space & catering!

DO YOU HAVE LOST AND FOUND?

The lost and found is located in The Big Chill office at 24 Hub Lane, just behind Coast 30A.

CAN I CHARGE MY GOLF CART?

We do not have any EV Charging Stations on site.

WHO DO I TALK TO ABOUT LEASING A SPACE?

If you have any questions regarding leasing please contact info@thebigchill.com

ARE YOU HIRING?

To submit an application for open positions, please visit our careers form HERE.

WHO DO I TALK TO IF I WOULD LIKE TO PLAY MUSIC THERE?

If you have any questions regarding entertainment booking, please visit our contact page HERE.